Unified CRM and marketing built for compliance-ready client engagement
Financial institutions face mounting regulatory pressure to prove every customer communication meets compliance requirements. Our platform connects CRM data with marketing execution to help your team stay audit-ready.
Unified CRM and marketing platform ensures compliant, timely communications across all channels
Audit-ready consent management with automatic timestamps and complete version history
Full communication traceability from approval workflows to delivery confirmations
Trusted by European banks and regulated institutions
Banks and other regulated organizations across Europe rely on Efficy to deliver a 360° customer view, improve relationship manager productivity, and maintain compliance visibility throughout the customer lifecycle.
"Efficy gives us fast, reliable access to a complete 360° view of every customer relationship. All interactions are traceable and auditable, which is essential for our compliance requirements."
"With clearer insights from Efficy, our campaigns achieved higher open rates and better targeting."
"The platform gives us global coverage and adapts quickly as our needs evolve."
Compliance, data protection & risk
Data protection and regulatory compliance are top priorities for banking operations leaders. The following answers cover the key checks before moving forward.
Book a demoDoes Efficy support GDPR requirements and EU data residency?
Efficy offers EU data residency options, with customer data stored in European data centers. The platform aligns with GDPR principles through clearly defined controller and processor roles, supported by Data Processing Agreements. Security and privacy controls are built into the platform architecture. Efficy provides audit logs, data subject access tools, and documentation that help customers demonstrate compliance during regulatory reviews.
Is Efficy certified to ISO/IEC 27001 and ISO/IEC 27701, and what does that mean for regulated environments?
Efficy holds ISO/IEC 27001 certification for information security management. Privacy controls aligned with ISO/IEC 27701 support the needs of banking and other regulated sectors. These standards demonstrate ongoing risk management, documented policies, and regular third-party audits. Certification evidence is available for customer due diligence and internal governance reviews.
How does Efficy manage consent and audit trails for customer communications?
Efficy maintains complete consent records, capturing the source, timestamp, channel, and purpose for each permission. The system tracks preference changes over time and provides full traceability of outbound communications. This creates an audit-ready record of who was contacted, when, through which channel, and under what consent. Reports and exports support both internal governance and external regulatory reviews.
How does Efficy help unify CRM and marketing tooling while maintaining consistent governance and compliance controls?
A unified CRM and marketing communications platform consolidates customer data and campaign execution in one system, reducing the number of tools your team must manage. This centralization strengthens compliant governance through central permissions, consent checks before every message, role-based access controls, mandatory template and approval workflows, and consistent audit reporting across all channels. By eliminating fragmented systems, you reduce compliance risk while simplifying oversight and training.
How can I schedule a consultation to review your compliance capabilities?
Book a consultation through our website to discuss your compliance requirements in detail. During the session, we can review data residency options, security documentation, consent management controls, and audit trail reporting. Our team will walk through how these features support GDPR, regional regulations, and your institution's certification needs.
Latest insights and success stories
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Schedule a consultation to build compliance-ready operations
Our platform supports compliant client onboarding, gives relationship managers more time for strategic work, and unifies CRM with marketing while maintaining full audit traceability. Let's discuss how this fits your firm's needs. Book a 30-minute conversation with our team.