Unified export control governance for Siemens Healthineers
Get a single, centralized view of dual-use licensing and export control status across your pan-European operations. Our platform connects your trade compliance data in real time, eliminating the gaps that force manual reconciliations today.
Trusted by global industry leaders
60,000+ clients across 15 countries rely on our end-to-end customs and trade solutions.
"As our customs partner, CSG fully understands the complexities and special requirements of the automotive industry. Their teams in the Netherlands, Belgium, and France provide us with quick responses and solutions, helping us stay compliant while adhering to all customs and tax regulations."
"Customs Support Group provides DHL Parcel with the customs and expertise for projects in which we improve our solutions from and to the EU. Professionalism and knowledge are two important aspects in the collaboration with CSG."
"Customs Support Group’s compliance scan service helped us save costs and improve efficiency by critically assessing our customs processes. With their recommendations, we optimized operations and withdrew permits where duties were too minimal compared to costs. This future-oriented approach has helped us stay efficient and well-prepared for the transition to our new DC."
Frequently asked questions about medical technology trade compliance
Quick answers to common questions about export compliance and regulatory requirements for medical device manufacturers.
ContactHow do I get centralized visibility into dual-use licensing and export controls across all our regions?
Control Tower and the My CS platform deliver a single view of dual-use licenses and export authorizations across all your operating regions. You can track application status, expiry dates, and license utilization in real time, eliminating the need to chase spreadsheets or regional teams for updates. This centralized approach ensures you maintain oversight and stay audit-ready at all times.
Can your platform integrate with our QMS and ERP systems?
The My CS platform connects directly with your existing QMS and ERP systems to automate data flows and classification updates. This integration removes the need for manual data entry and reconciliation, improves accuracy, and ensures that product changes are reflected immediately in your trade compliance records. You gain a single source of truth without replacing the systems you already use.
How do you support customs operations across multiple European countries and business units?
With more than 120 offices across 15 European countries, we provide local customs expertise backed by a consistent governance model. Whether you operate manufacturing sites, distribution centers, or sales offices in multiple jurisdictions, you work with one partner who understands your structure and applies the same standards everywhere. This reduces complexity and ensures compliance is consistent across all your locations.
What support do you offer for export control compliance and sanctions screening?
Our Trade Advisory team provides specialist guidance on export controls, dual-use regulations, sanctions screening, and regulatory reporting. We help you interpret changing requirements, design compliant workflows, and prepare for audits. You get practical advice grounded in current regulations, so you can move products confidently and meet your obligations to authorities.
How can I get better visibility into our compliance status and reporting across regions?
My CS provides real-time reporting and dashboards that give you a centralized view of licensing status, export authorizations, and customs activity across your European operations. You can track permit expirations, monitor shipment classifications, and generate audit-ready reports that support governance oversight. The platform integrates with your QMS and ERP data to surface compliance gaps and help you maintain control over dual-use licensing and trade documentation.
Sophie, let's talk about strengthening your export control governance
We'll walk through how centralized licensing visibility and QMS/ERP integration can work across your pan-European operations. The conversation will focus on closing governance gaps, speeding up decision cycles, and reducing compliance exposure without adding manual workload. Book a short advisory call—no pitch, just a practical discussion tailored to your dual-use licensing challenges.